Concierge
MUSII Concierge
For fit, styling, orders, alterations and member care, speak with the team before you buy or visit.
Care standard
Fastest response
WhatsApp for fit, stock and order help during care hours.
Care hours
Monday to Saturday, 10am to 7pm MYT.
Email reply
Concierge requests are reviewed within one business day.
+60194798667
Fastest for fit advice, stock checks and order care.
Chat now@musii.my
For styling direction, new arrivals and visual references.
Open InstagramConcierge email
concierge@musii.com
Best for care requests that need order details or follow-up.
Email ConciergeStore Concierge
Stores across Malaysia
Find a store for fitting, alterations and in-person styling.
Find a storeChoose your care route
Start with the team that can actually solve it.
Each route sends you to the right next step, so fit, orders, vouchers and store support do not sit in the same generic inbox.
01
Fit & Styling
Not sure about size, length, fabric or occasion? Send the piece you are considering and we will guide the fit.
Get fit advice02
Order Care
Payment, delivery, exchange, return or an existing order. Add the order number if you have it.
Start order care03
Member Care
VIP packages, vouchers, account support and membership history handled by the MUSII team.
Contact member care04
Partnership Desk
Creator, media and collaboration requests are routed separately from customer care.
Reach the desk